User Data Deletion Instructions

How to request deletion

1. Email hello@extraseat.ai with the subject Data Deletion Request.
2. Include the email address you used with extraseat and enough information to identify the relevant RSVP, booking, inquiry, or connected Meta activity. Do not send passwords, government identification, or other sensitive documents unless we request them through a secure method.
3. We may ask for additional information reasonably necessary to verify your identity and protect your information from unauthorized deletion.

What we delete

After verifying a valid request, we delete or deidentify personal information associated with you in systems we control. This may include contact details, RSVP and booking records, communications, campaign attribution data, and identifiers received from or sent through Meta products.

If you used Facebook or Instagram with extraseat, mention that in your request. You do not need to provide your Meta password or access token.

Timing and confirmation

We will acknowledge your request and respond within the period required by applicable law. After completing the request, we will send confirmation to the verified email address. If we cannot locate matching information, we will tell you.

Information we may retain

We may retain limited information when reasonably necessary to comply with legal obligations, prevent fraud or abuse, resolve disputes, enforce agreements, or maintain security and financial records. Where appropriate, we restrict retained information from other uses and delete it when the applicable retention need ends.

Questions

Questions about deletion requests may be sent to hello@extraseat.ai. For more detail about our privacy practices, read our Privacy Notice.